Shipping policy

 

Where do you deliver?

We deliver to France, Belgium, Switzerland and French overseas departments and territories. Secure home delivery.

Delivery times

Packages are dispatched within 24 hours, and delivered within 48-72 working hours in mainland France, and within 3-7 days in Belgium and Switzerland.

Delivery charges

  • Metropolitan France: €5.99 (free for purchases over €55)
  • Belgium, Switzerland and DOM TOM: €15.90

Exchanges and returns

You have 30 days to return the items. You are responsible for return shipping costs. In case of defect, the items will be exchanged or refunded.

Customs fees

Customs fees may apply depending on where you live.

Additional charges

Some banks may charge additional fees for online purchases. These fees are beyond our control. If you have any questions, please contact your bank.

For more details, contact us at contact@patch-nane.fr.